How Much We Charge and 10 Other FAQs

1 – What is your rate or prices?

The amount we charge depends on a lot of factors that produces a very wide range in cost. That makes it nearly impossible to answer that question immediately. Before throwing numbers around it’s important for us to understand what it is that you hope to accomplish with our help. We dig deep to really get to know you, your business, your audience and best possible solutions for a problem you may be having first. Only once we know if/how we can help you do we quote on a project.

Yes, that can be a lengthy process but we put it in place for a reason, it leads to our best work and best outcomes for you.

2 – What if we can’t help you get a return on your investment?

Simple, we don’t take projects that we can’t reasonably help people get a return on their investment from. Our mission is to help people like you grow your company with video marketing and animation. 100% of what we do everyday is in effort to that mission. If we can’t help, we don’t charge anything and we point you in a direction of what would be most helpful to you at that moment.

3 – Do you do consultations?

Yes, we offer free consultations. That includes conversations about your goals, company, audience and a proposal for how we can help you.

4 – What kinds of things do you need to know in the consultation?

In order to know if we can help you, we ask a lot of questions, some may seem a little personal to your business, but all are to make sure we can help you. For example, we know that pages with video or animation can lead to 1.9% more conversions. So we may ask what your current sales of a certain product are to see exactly what we can help you gain.

We take all our relationships very seriously and make sure that everyone involved in every project wins. When we work together, we’re partners. For us to succeed, you must also succeed. So we do everything possible to make that happen.

5 – Can you make something like this?

Something people often do is send an animation over and ask, “can you make this, but for us?”. To answer your question — at the risk of sounding a bit bold — Yes. We make everything from live action video, hand drawn animation, stop motion animation, motion graphics to realistic 3d animation.

However, one thing we put an enormous priority on is making something specifically for you and your audience. Not every style fits every brand, that’s why we make sure to get to know your company and audience first. We then use that information to lead the art direction process and find the best style fit.

6 – Do you make whiteboard animations?


7 – Do you pitch for free to get projects?

The amount of time it takes to do our best work is far too great to do at no cost. We strongly believe in a fair relationship where everyone wins every time.

8 – Do you do pro bono work?

We do at least 1 pro bono project every year to help a non-profit or a community effort. We believe we have a responsibility in making the world a better place by using our abilities. If you are a non-profit or leading a community effort, you can tell us about your project at hello@madebythings.com

9 – I’ll have more work for you later if this goes well, can I get a discount?

I’m sorry, we don’t offer discounts on our work. However, if we combine many projects into a single project, we’re able to lower the cost because of a longer commitment.

10 – What if I don’t like the end result?

We’ve put a process in place that leads us to the best possible results. By taking the time to get to know how we can help you and your audience at the very beginning, we significantly reduce the risk that you will not like the results.

All decisions made throughout the process, reflect your company and your goal. So while you may not like a certain color, we chose it because it sparks a specific emotion with your audience. The same goes for the story, art direction, animation, and sound.

It’s important to note that creating animation with purpose and emotion is what we’ve dedicated our lives to. It’s what we’ve spent 10,000+ hours perfecting and practicing every single day. It’s what we go to bed to dream about and wake up to make.

11 – How many revisions do we get?

We understand that you also have good ideas and we’re always listening. If there’s something that is crucial to the success of the project that you noticed, we’re more than happy to take a look and make any changes. We don’t always put a number on the number of revisions allowed. We’re focused solely on delivering you the best possible product for you to achieve your goals.


Let’s work together.

Click “Start a Project” and answer a few questions and we’ll get back to you.

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